Front Desk Receptionist Training
FRONT DESK RECEPTIONIST TRAINING IN KATHMNANDU:
Build a Smart, Confident & Job-Ready Career
In today’s competitive job market, the role of a front desk receptionist has evolved far beyond answering phones and greeting visitors. A receptionist is the face of an organization, responsible for first impressions, customer handling, communication, and office coordination. If you are searching for the best Front Desk Receptionist Training in Kathmandu, Kantipur Technical Institute offers a complete, job-oriented training program designed to make you confident, skilled, and employment-ready.
Kantipur Technical Institute – Trusted Training Since 2012
Kantipur Technical Institute (KTI) is one of the most trusted technical training institutes in Kathmandu, encouraging growth since 2012. With years of experience in skill-based education, KTI focuses on practical learning, professional grooming, and job placement support.
Their Front Desk Receptionist Training in Kathmandu is carefully designed to match real office environments and employer demands, making students confident from day one.
Course Overview:
Front Desk Receptionist Training in Kathmandu
This training program is a complete professional package that covers communication, office management, computer skills, digital tools, and personality development.
Key Training Modules Include:
1. Public Speaking & Communication Skills
Effective communication is the backbone of receptionist work. This module improves:
- Verbal and non-verbal communication
- Confidence in speaking with clients
- Professional body language
- Clear and polite conversation skills
2. Office Handling Computer Course
Receptionists must be comfortable with computers. This module covers:
- English & Nepali Typing, MS Word, Excel, PowerPoint
- Basic office software
- Handling printers, scanners, Photocopy
- Email writing and handling
- Data entry and record keeping
- Office documentation
3. Basic Digital Marketing
Modern receptionists often support digital tasks. Students learn:
- Social media basics
- Online inquiry handling
- Digital communication etiquette
- Business promotion fundamentals
4. Graphic Design & Video Editing
- Basic design tools
- Simple promotional content creation
- Visual communication skills
- AI Tools
5. Social Media Handling
Receptionists frequently manage social media inquiries. Training includes:
- Facebook & Instagram Page handling
- Tiktok and WhatsApp
- Replying to messages professionally
- Online customer engagement
6. Customer Service & Front Desk Management
This core module focuses on:
- Visitor handling
- Complaint management
- Professional greetings
- Customer satisfaction techniques
7. Office & Administrative Skills
Students learn real office responsibilities such as:
- File management
- Appointment scheduling
- Internal coordination
- Office discipline and ethics
8. Grooming, Personality & Confidence Building
First impressions matter. This module helps develop:
- Professional dressing sense
- Personal hygiene and grooming
- Confidence and attitude
- Workplace professionalism
9. Phone Conversation Handling
Receptionists must handle calls professionally. This training covers:
- Phone etiquette
- Call transfer techniques
- Inquiry handling
- Professional tone and language
10. Mock Practice Sessions
- Role-playing visitor interactions
- Phone conversation practice
- Handling complaints scenarios
- Presentation and Speech
- Public Speaking
- Social Media Handling
11. Internship and 100% Job Placement Support
One of the biggest advantages of joining Kantipur Technical Institute is 100% job placement support. The institute regularly receives job calls from:
- Corporate offices
- Hospitals and clinics
- Hotels and restaurants
- Educational institutions
- Private companies
Students also receive:
- Interview preparation
- CV and resume support
- Practical job exposure
- Internship and placement assistance
This makes Kantipur Institute a top choice for Front Desk Receptionist Training in Kathmandu.
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Success Story
After completing the Front Desk Receptionist Training at Kantipur Technical Institute, I was given the opportunity to do a 3-month internship, which helped me gain real practical experience and confidence. During the training, I learned professional communication, office handling, customer service, and personality development, which completely changed the way I work and communicate.
With the continuous guidance and support from Kantipur, I was able to improve myself step by step. Today, I am proudly working as a Senior Counsellor, which I never imagined before joining this course. The training not only gave me skills but also built my confidence and professional attitude.
I am truly thankful to Kantipur Technical Institute for their quality training, internship support, and career guidance. Kantipur played a major role in shaping my career, and I highly recommend this institute to anyone who wants to build a successful professional future.
Ms. Bipana Magar
Senior Counsellor
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